Read the latest news from regional and global sources, presenting different voices and perspectives.
FDA upgrades recall of cookie products to most dangerous class... 'reasonable probability of death'
Daily Mail
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July 31, 2025
The FDA has upgraded a cookie recall danger classification, designating the risk of eating them as causing ‘a reasonable probability of death.’ The recall was first issued on July 14th when Jalux Americas, Inc, doing business as J.sweets, found...
Momntum’s customer chatbot offering a human touch
Irish Independent
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‘Laila’ is an enhanced conversational AI that can converse with callers in more depth and complexity than standard customer chatbots. It will answer questions about doctors at the clinic, what some procedures entail and even what some of the...
How AI is Revolutionizing Product Recommendations in Retail & E-Commerce: A Practical Guide
Intelligent Living
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July 31, 2025
Artificial intelligence is transforming how people discover products across retail ecosystems. What began as simple rule-based recommendations—”Customers who bought this also liked that”—has evolved into a network of adaptive learning systems...
The Price of Convenience: Are consumers paying for more than what they bargained for?
ETBrandEquity.com
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July 31, 2025
I compare the fast-paced world of online grocery delivery with the personal touch of a local kirana store. By Nitika Sharma In the age of instant gratification, 10-minute deliveries, and frictionless checkouts, convenience comes at a cost. But is...
Ecobank Group cites strong revenue growth and improved operating efficiency
Business and Financial Times
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July 31, 2025
US$398m profit before tax US$1.1bn in net revenue in first half of 2025 Ecobank Group has announced unaudited financial results for the first half of 2025, reporting a 23% year-on-year increase in profit before tax to US$398 million. The Group...
Travelport boosts air search speed by 23%, improves agent efficiency
Tourism Breaking News
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July 31, 2025
Thursday, July 31, 2025 - IST July 31, 2025 Travelport has announced a 23% improvement in global air search speed on its Travelport+ platform, now delivering results in just 0.84 seconds. With travel bookings rising, this upgrade helps agents work...
Singtel, StarHub prepare 5G standalone networks for launch in Singapore
ZDNet
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Singtel and StarHub are gearing up to offer consumer services on their respective 5G standalone networks in Singapore, but consumers still will not be able to access services via the networks until compatible handsets receive the necessary...
Peco is starting a $10 million relief fund for customers with overdue bills
The Philadelphia Inquirer - Pennsylvania
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With electricity costs on the rise, and AI data centers demanding more of the power grid, some local consumers will soon have another way to get relief from high utility bills. Peco on Wednesday announced the launch of a $10 million customer...
Should you buy the dip on Woolworths shares today?
The Motley Fool Australia
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July 31, 2025
Image source: Getty Images Woolworths Group Ltd (ASX: WOW) shares are slipping today. Shares in the S&P/ASX 200 Index (ASX: XJO) supermarket giant closed yesterday trading for $31.44. In afternoon trade on Thursday, shares are swapping hands for...
Onit Elevates Jean Yang to Lead Community, Accelerate Customer-First Innovation
European Business Magazine
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July 30, 2025
ATLANTA, GEORGIA / ACCESS Newswire / July 30, 2025 / Onit, the global leader in AI-native legal operations and workflow automation, today announced that Jean Yang’s role as Vice President of AI Transformation and Go-to-Market Strategy has been...
Activeo Launches OneView CSM: A Seamless Bridge Between Contact Centres and ServiceNow Customer Service Management
The Laotian Times
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July 31, 2025
SINGAPORE and KUALA LUMPUR, Malaysia, July 31, 2025 /PRNewswire/ — Activeo, a trusted system integrator in customer experience transformation, today announced the launch of Activeo OneView CSM, a powerful integration that unifies contact centre...
Networks on notice as transmission costs double, and consumer-led competition closes in
Renew Economy
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July 31, 2025
Network companies are on notice to justify huge spends on major grid upgrades, as their business cases get squeezed between another doubling in transmission costs and better, potentially much cheaper options underpinned by consumer energy...
Monzo warns thousands of customers to act or 'lose access to bank account'
Birmingham Live
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July 31, 2025
Thousands of Monzo customers are being warned they’ll lose access to bank accounts if they don’t act. Monzo is urging users to upgrade their phone's operating system or risk losing access to its services. If customers fail to upgrade their OS - or...
Ranchers say expanding herds to take advantage of record retail beef prices isn't so simple
Yahoo Finance
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MINNEAPOLIS (AP) — In a period when retail beef prices are at an all-time high and consumers are still willing to pay, South Dakota rancher Calli Williams would love to cash in. But it's not so simple. Williams and her husband, Tate, raise about...
Industry calls for national action as retail crime hits crisis point
National Liquor News
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July 31, 2025
Retailers, unions, law enforcement and government bodies have united in Melbourne for the 2025 Retail Crime Symposium, as the sector grapples with a nationwide surge in theft, violence and abuse. Hosted by the Australian Retailers Association...
Parker’s launches retail media network with Axonet
Convenience Store News & Petroleum
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July 30, 2025
Parker’s Kitchen partners with Axonet to deploy a retail media network. | Axonet Parker’s Kitchen is launching its first retail media network (RMN) in partnership with Axonet. The convenience-store chain has a loyalty app program called Parker’s...
Regulator proposes new rules to better protect life support customers
The National Tribune
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July 30, 2025
Essential Services Commission The Essential Services Commission is reviewing the Victorian energy rules, to improve how energy businesses register energy customers who rely on life support equipment. The proposed changes aim to improve the...
Sonoma County Winegrowers and Vintners explore a Wine Improvement District
Northern California Public Media - California
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photo credit: Michelle Marques Vineyards in Sonoma County's Dry Creek Valley Sonoma County's wine industry is facing significant challenges, in line with global declines in wine sales, and shifting consumer trends. Local vintners and grape growers...
New BT, EE, Plusnet rules kick in for millions of customers from today
Birmingham Live
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July 31, 2025
New customers who sign up to a broadband package on or after Thursday, July 31 will be subject to a £4 price rise midway through their contract. BT and EE has announced mid-contract bill hikes for customers from tomorrow. New customers who sign up...
Avenue Supermarts share: CLSA upgrades to high-conviction buy, sees 50% upside on long-term retail growth story
Business Upturn
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July 31, 2025
CLSA has upgraded Avenue Supermarts to a high-conviction outperform rating and raised its target price to ₹6,408, indicating a potential upside of 50% from the current market price of ₹4,269. The upgrade follows key takeaways from a recent analyst...